FAQ
Orders & Payment
Q: What payment methods do you accept?
A: We accept major credit/debit cards, PayPal, and other secure online payment methods available through our shop platform.
Q: Can I change or cancel my order?
A: Orders can be modified or canceled within 24 hours of purchase. After that, printing and shipping may have already started.
Shipping & Delivery
Q: Where do you ship?
A: We ship domestically (US) and select countries internationally.
Q: How long will shipping take?
• US: Typically 5–10 business days
• International: Typically 10–25 business days (depending on destination and customs)
Please only contact the shipping carrier once your order is shipped to ask questions regarding the progress of the shipment.
Q: Do you provide tracking?
A: Yes! All orders include a tracking number once shipped.
Q: How much is shipping?
A: Shipping rates vary depending on your location and the number of items purchased. Rates are calculated at checkout.
Customs, Duties & Taxes
Q: Will I have to pay customs or import duties?
A: Depending on your country, customs, duties, and taxes may apply. These are the responsibility of the buyer and are not included in the shop price or shipping fees.
Q: How can I avoid extra fees?
A: Unfortunately, customs fees are determined by your country and cannot be avoided. For international shipments, you may contact your local customs office for guidance.
Returns and Refunds
Q: Do you offer returns or refunds?
A: Due to the nature of the product, we cannot offer returns or refunds unless your order arrives damaged or defective due to shop owner error. Please contact us if there’s an issue.